Returns & Exchanges

At Lost and Found, we want you to love every piece you discover, but if your purchase isn't quite right, we offer a seamless 30-day return policy. Items must be in their original, unworn condition with all designer tags attached to be eligible for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Carefully place the items in their original packaging, ensuring all labels and protective bags are included to prevent damage during transit.

3

Apply Shipping Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing